Will you handle my building’s Certificate of Insurance (COI)?
Yes. Nearly all New York City buildings, especially in Manhattan, Long Island City, and Downtown Brooklyn—require a Certificate of Insurance (COI) before any move. We contact your property manager, complete their custom COI form, and send it directly so your move-in or move-out is approved on time.
Do I need to reserve the service elevator or loading dock?
Absolutely. Most high-rises in Manhattan, Midtown, and the Financial District have limited move windows and require elevator reservations. We coordinate the schedule with building management to secure your time slot and avoid conflicts or overtime charges.
Can you get a parking permit for the moving truck?
In many neighborhoods, especially in Manhattan, Brooklyn Heights, and the Upper West Side—it’s smart to request temporary “No Parking” signage to keep the space clear. We’ll guide you on whether it’s required and help you obtain the permit from NYC DOT or your local precinct.
How do you handle narrow streets or walk-ups?
NYC has plenty of brownstones and pre-war walk-ups with tight staircases and limited access. We plan the right crew size, smaller vehicle if needed, and time estimate that accounts for long carries, stairs, and double parking restrictions. Everything is discussed before move day so there are no surprises.
Do you handle moves between boroughs?
Yes. We handle moves across all five boroughs, Manhattan, Brooklyn, Queens, The Bronx, and Staten Island. Each borough has different access and parking conditions, and our teams are familiar with the logistics of bridges, tunnels, and tolls.
What if my building only allows weekday moves?
Many co-ops and condos in Manhattan restrict moves to weekdays between 9 AM and 5 PM. We plan accordingly and confirm your elevator time slot before dispatch. If your building allows weekends, we’ll grab that slot early to avoid scheduling conflicts.
Can you handle small apartment or single-item moves?
Definitely. From studio apartments in the East Village to furniture deliveries in Brooklyn, we offer flexible options for smaller loads with the same level of care and coordination.
Do you move pianos or specialty items in NYC?
Yes, we handle pianos, fine art, safes, and antiques. We bring the proper padding, dollies, and stair equipment, and ensure COI coverage extends to specialty items during elevator or stair transport.
What if the truck can’t park near my building?
We use smaller shuttle vehicles or plan alternate staging areas nearby. Long carries and additional time are discussed upfront, and we always confirm the best legal parking option available for your address.