Who We are

Over the years, we’ve grown from a small Florida-based operation into a nationwide network connecting customers with reliable, carefully vetted carriers. We’ve seen firsthand that clear communication can turn one of life’s most stressful experiences into one of its smoothest transitions. And while technology plays a role in our efficiency, it’s our people and our relationships that truly define us.

Today, Coastal Moving Services continues to raise the standard for what a moving brokerage can be. We believe in doing business the right way with honesty, professionalism, and heart. Whether we’re coordinating a cross-country relocation or resolving a last-minute issue, our mission remains the same: to build trust, deliver transparency, and make every move feel like a partnership.

Evolution of Coastal Moving Services

Our journey began with a personal frustration, evolving into a foundation built on trust and communication.

The Foundation: 2017 – 2018

The company’s vision was sparked by a stressful moving experience in 2017, leading to the official founding in 2018.

Core Principle: Communication Established the brokerage to serve as a transparent link between customers and carriers.

Growth & Digitalization: 2019 – 2022

We expanded from a local Florida operation into a nationwide network, focusing on vetting reliable carriers.

Milestone: Digital Tools Introduced virtual surveys and enhanced real-time tracking for customer confidence.

Modern Innovation: 2023 – Present

Focused on scaling operations efficiently while maintaining our high standards of service.

Recent Highlights

•2023: Surpassed 10,000 successful moves.
•Call Efficiency: Adopted new routing systems to improve call answer speed and resolution time by 35%.
•AI Implementation: Integrated AI-assisted quoting and logistics planning (2025).

A History of Innovation

Every milestone reinforces our focus on customer-centric planning and technological advancement.

Our Guiding Principles at Coastal Moving Services

Our core beliefs drive every decision as your moving planner.

Our Mission

To provide stress-free, efficient moving planning that empowers clients to embrace new beginnings with confidence.

Our Vision

To be the leading moving planner in the U.S., known for unparalleled coordination and customer loyalty.

Core Values

Integrity
Transparent practices in all interactions with no hidden fees or surprises.
Efficiency
Streamlined processes to minimize time and costs.
Customer Focus
Tailored plans that prioritize your unique needs.
Innovation
Leveraging technology for better planning outcomes.
Sustainability
Promoting eco-friendly carriers and practices.

How These Values Shape Our Work

From carrier selection to logistics, our values ensure ethical, effective moving planning.

What Sets Coastal Moving Services Apart

1.We’re Relationship-Driven
We don’t just handle logistics; we build lasting partnerships. Our team maintains strong relationships with both customers and carriers, ensuring everyone involved in your move feels supported and informed.
2.We Vet Every Carrier Thoroughly
Every carrier in our network undergoes a strict vetting process for reliability, professionalism, and compliance. We work only with teams that meet our high standards, because our name stands behind every move.
3.We Communicate, Always
From your first phone call to your final delivery, you’ll never have to wonder where your belongings are or who to contact. Our customer support team is trained to provide honest updates and quick solutions.
4.We Stand by Our Word
Sometimes estimates change, but when they do, we act with integrity. If a refund is due, we’re the first to issue it. Our job is to ensure fairness and satisfaction on both sides of every transaction.

Our Vision

We aim to become one of the largest and most trusted moving brokerages in the United States, recognized not just for the number of moves we handle, but for the quality of relationships we build. As we grow, our goal remains the same: To move people’s possessions with care and commitment at every mile.

Our Promise

When you choose Coastal Moving Services, you’re choosing a team that values your trust above all else. We’re here to make sure every detail of your move is handled with professionalism, communication, and heart. Because to us, moving isn’t just business, it’s personal.

The team behind your move

Our dedicated staff makes Coastal Moving Services exceptional.

Planning Department
Certified coordinators who craft custom plans.

Role Spotlight: Senior Planner Handles complex international moves.
Logistics Team
Manages carrier bookings and timelines.

Role Spotlight: Logistics Coordinator Ensures on-time executions.
Customer Support Staff
Available 24/7 for queries.

Role Spotlight: Support Specialist Resolves issues promptly.
Safety and Compliance
Ensures all operations meet federal and industry standards.

Role Spotlight: Compliance Officer Manages carrier vetting and regulatory adherence.

our proof of expertise a moving partner

Training and Development: All staff undergo annual training on industry best practices.

Diversity and Inclusion: We foster a diverse team to better serve the unique needs of all our clients.

Proof of Our Expertise

Licenses and Certifications
FMCSA Registered
Certified Moving Planner (CMP) designations
Awards and Accolades
5 Star Rating from Birdeye
Strategic Partnerships & Affiliations
Partnerships: Collaborations with top 5% of the Nationwide carriers for reliable service.
Affiliations: Members of American Moving & Storage Association (AMSA).

Giving Back: Our Community Efforts

As a moving planner, we believe in supporting the communities we serve.

Local Initiatives
Sponsoring relocation aid for families in need in cities; Miami and Atlanta.
Environmental Programs
Partnering with green organizations for sustainable moves.
Charitable Contributions
Donating to Wounded Warrior Project.
Events and Sponsorships
Participating in local events in Los Angeles, Miami, NYC, and Houston.

fully licensed

We are a licensed moving brokerage through the Department of Transportation, enabling us to work with many different moving companies while providing the ability to negotiate competitive prices for your needs.